How to buy a new car ... on buyacar

EDITOR'S REVIEWS

• 1. CHOOSE YOUR CAR OR VAN

  1. CHOOSE YOUR CAR OR VAN - At buyacar.co.uk you can choose from an incredible range of vehicles- there are thousands of cars and vans available on our ...

• 2. CHOOSE OPTIONS AND BUILD QUOTES

  2. CHOOSE OPTIONS AND BUILD QUOTES - Once you have a shortlist of cars that you are interested in, you can build quotes to your own specification. If ...

• 3. ADDING A PART EXCHANGE

  3. ADDING A PART EXCHANGE - A new car is without doubt a major purchase for anybody. At buyacar.co.uk we do all that we can to make ...

• 4. ADDING FINANCE

  4. ADDING FINANCE - A new car is without doubt a major purchase for anybody. At buyacar.co.uk we do all that we can to make ...

• 5. PLACING AN ORDER

  5. PLACING AN ORDER - Once you are happy with your quote, and have made up your mind about how your purchase is to be funded, ...

• 6. TRACKING YOUR ORDER

  6. TRACKING YOUR ORDER - Having paid your deposit and confirmed your order, you will of course be keen to track the progress of your new ...

• 7. CAR PAYMENTS AND DELIVERY

  7. CAR PAYMENTS AND DELIVERY - Paying for and arranging delivery of your new car is very simple- once your new car has arrived with the supplying ...

FREQUENTLY ASKED QUESTIONS

Q. Do your prices include all costs? VAT?

Yes. Our prices include VAT and include FREE delivery within England & Wales. There are no hidden costs - we have people dedicated to making sure you get the best deal possible. We can't be best on everything, but we do try.

Q. Can I save money by paying cash?

No. We do accept cash, but for large sums of money we need to arrange a visit to the local bank to verify the cash amount which needs to be planned.

Q. Can I pay on delivery?

Yes. It's possible to make a card payment for the final balance at our offices. However, it's important that your bank has been given prior warning of the transaction as payments over £2,000 normally require more time to setup by banks. They also often require verbal authentication on the day for security purposes. If you are collecting your new car from our offices we ask for an addtional deposit amount. This doesn't affect the total you pay - see the question below.

Q. Can I save money by collecting the car?

No, our prices include FREE delivery within England & Wales. We do offer the option for you to collect your new car but this will not reduce the price of the car. The only benefit of collection is that you do not have to pay the final balance for your new car before you see it.

Q. Why do I have to pay £500 extra deposit to collect?

If you choose to collect your vehicle from our offices we will require an additional 'registration deposit' of £500 which will be payable by credit or debit card three working days prior to the collection of your new car.

The 'registration deposit' is required because Buy a car Ltd will be registering and purchasing the new vehicle on your behalf and represents your commitment to the purchase. This deposit will be deducted from the balance payable on your new car and is refundable in accordance with section 4 of our terms and conditions.

Q. I feel worried about paying £000's over the phone, how can I get reassurance?

Buying a new car is a significant investment, though you can be sure that your car will come with the full manufacturers warranty and the support of national and, in some cases European, network of service centres.

We've provided thousands of customers with thousands of cars. If you have any concern with regards the final payment that you will be making to Buyacar then we suggest you pay your deposit by credit card (this will incur a small 3 percent charge) and you will be insured by your credit card company no matter how you pay your final balance.

If you have any concerns about your purchase, please call us so that we can respond to any issues we can help with.

Q. How do I clear or pay my balance?

There are a number of ways to pay. Once you have received a demand for payment it is time to clear your balance. Your funds need to be cleared in buyacar's accounts before your car will be released. For all the ways to pay buyacar, click here >>

Q. Will there be a retention period for the V5c (log book)?

No. We do not retain the V5c for any of the cars we sell. We will always ensure that you receive the V5C in your name as soon as possible. You should be aware that whilst using the vehicle on the public road any inaccuracies in the registered name and address details within the V5c log book could potentially prejudice yourself to section 43C of The Vehicle Excise and Registration Act 1994, and possibly invalidate your insurance. Our sales team will be able to provide you with any clarification you require around this before you buy.

Q. How do I get a confirmed price for my trade-in or part-exchange?

When you submit a new car quote or enquiry through to buyacar our professional underwriter will look at your online quote and adjust it to reflect the nuances of your vehicle. When we confirm the price & supply of your new car we will also confirm the price of your used car as a trade-in or part-exchange.

Q. What happens when you check a car's availability?

We contact our suppliers to determine whether or not there are any stock vehicles that are similar to your request and confirm that they will supply a vehicle to us. The dealer will then confirm the time estimate for delivery to our suppliers. At this point we contact you to say that your car is ready for delivery. At this point we take final payment and arrange the final delivery date to your door.