Buy a car frequently asked questions

WHERE ARE THE ANSWERS TO THE FAQ'S?

We've arranged our frequently asked questions into sections to make them easier to browse. Once you've found one, click on the question to be taken to the answer

Top FAQ's:

• If I send an enquiry to you, am I committing to anything?
• Who are buyacar? 
• Are all of your cars UK Dealer supplied?
• What are the standard delivery times?
• Do I have to take buyacar finance? Do you offer Finance facilities?

SPECIFIC FAQ's BY SECTION:

FAQ's about buyacar  >> VISIT SECTION

• Do all your new cars come with a warranty? 
• Are all your new cars the current model range? 
• What are your standard delivery times?
• Will my local dealership service and maintain my car after delivery? 
• What if I'm unhappy with the vehicle after delivery? 
• What is the best way to get in touch with my sales advisor? 
• Can I cancel my order and get a refund of the deposit? 
• Why are your cars so cheap? 
• What is buyacar's mission?
• What services does buyacar offer?
• Who does buyacar partner with?
• How does buyacar supply it's new cars?
• What do buyacar customers think?
• How do I call, email or get to buyacar?
• Is your web site secure?
• What payment methods do you accept?

FAQ's about buying a new car  >> VISIT SECTION

• Why buy from buyacar?
• Do your prices include all costs? VAT?
• Can I save money by paying in cash?
• Can I pay on delivery?
• Can I save money by collecting the car?
• Why do I have to pay £ extra deposit to collect?
• I feel worried about paying such a large amount - how can I get reassurance?
• How do I pay for my new car?
• Will there be a retention period for the V5c (log book)?
• How do I get a confirmed price for my trade-in or part-exchange?
• What happens when you check a car's availability?

FAQ's about buying used  >> VISIT SECTION

• Do you have a guide to buying a used car?
• How can I check a used car before I buy?

FAQ's about car loans & finance  >> VISIT SECTION

• Do I have to take out buyacar finance?
• Can you please send me out the finance terms & conditions?
• Do the finance payments include VAT?
• When do I make my first finance payment?
• Can I settle my finance early?
• What else do I need in order to complete a transaction with Buyacar using your finance provider?
• What is Hire purchase?
• What is Personal contract purchase (PCP)?
• What is Lease purchase?

FAQ's about My account & My Order  >> VISIT SECTION

• How do I get an update on an existing order?
• I've placed an order, but I want to change something, what do I do?
• I need to cancel my order, what do I do?
• How do I sign in to buyacar?
• How do I sign up to the buyacar newsletter?

FAQ's about selling & part-exchanging >> VISIT SECTION

• How do I sell a car on buyacar?
• How do I create a used car advert?
• How do I value a car online?

FAQ's about using the buyacar website  >> VISIT SECTION

• I have a technical problem, what do I do?
• The specification or options shown on your website for the car don't appear to be correct?
• How often is the website updated?
• What accessibility guidelines does buyacar adhere to?
• Who built the buyacar website?