How to use the buyacar site

USING THE BUYACAR SITE

If you're experiencing difficulties with the buyacar.co.uk site then there may be a straight forward solution in these pages

Read through the frequently asked questions below - if your question is not answered then please either call us on our sales number and ask for technical support, or send us an email to sales@buyacar.co.uk

Help Using the site

USING THE BUYACAR SITE

HOW DO I USE THE BUYACAR.CO.UK SITE?

buyacar.co.uk is designed to make buying and selling new and used cars easier.

Each of the sections within help are designed to explain how to use some of the more complicated aspects of the site, however there are some aspects of the site that are generic to all pages:

  • Site Nav
  • Quick search
  • Find Reviews
  • Accessories

OVERVIEW

The whole of the buyacar.co.uk site is designed to make the process of finding and buying a car online simpler and easier. We do this by creating a journey through the website that users can follow in order to reach their objective. Like taking a trip in a car, each journey from A to B has a map and directions.

SITE NAV

These directions can be found in the SiteNav, developed to help you work out where you are in the website, showing you were you've been or where you are along your journey so far.

QUICK SEARCH

There are always shortcuts to get anywhere, on the buyacar site, these are the quick search boxes in the middle column of the website that allow a user to navigate to a car or a review in a few simple steps

FIND REVIEWS

Reviews allow our users to get a sense of what any particular car will be like before they try it, allowing people to reduce their short-list of choices down to an ever decreasing number. These are written by motoring experts that give an objective opinion of a car across a number of criteria

 


FREQUENTLY ASKED QUESTIONS

Q. I have a technical problem, what do I do?

It's uncommon that we receive technical issues with the website that can't be fixed by closing down your browser and re-starting it again. It's sometimes hard to determine whether the buyacar.co.uk site is at fault or some other aspect of a user's computer.

If you continue to have a problem, please give us a call on the main switchboard number

Q. The specification or options shown on your website for the car don't appear to be correct?

The information you see on buyacar.co.uk is provided by an external company called CAP. They update their information roughly once a month so there may be instances where there are inconsistencies, if you have any queries about this then please call us on our switchboard number or email sales@buyacar.co.uk

Q. How often is the buyacar site updated?

The buyacar.co.uk site is changed in some way every day, though the degree of change depends on what aspect of buyacar.co.uk is being discussed. Prices are roughly updated once a month, though new content pages or reviews are published every day. The technical, equipment and list price information on our new cars is updated about once a month.

Q. What accessibility guidelines does buyacar adhere to?

Our site complies with W3C guidelines in the most part, however, some aspects of our code that make certain features possible are not compliant. Also some of the site content is non-compliant, however, we are constantly working to improve on this.

Q. Who built the buyacar website?

The buyacar website is built entirely in-house by a team of develops who conceptualise, design, build and test every aspect of the www.buyacar.co.uk website and associated applications.

VISIT BUYACAR's FAQ'S SECTION

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