Research
All you need to make a decision is available online, save actually talking the car out to the roads and seeing how it performs.
Read authorised reviews online, read blogs and generally immerse yourself in the huge volume of car-related literature to be found before coming to a preliminary decision.
Buying online also allows you to compare models within your budget, searching cars by cost, body type (saloon, hatchback etc) features (sunroof, sat-nav etc) and more.
You can often organise a test-drive though a manufacturer's website, making even this aspect of buying all the more convenient.
Buying
There's a difference between buying a book and buying a new car online but the only real difference is one of scale. Your trust in the vendor has to increase commensurate with your increased financial exposure, which is why we draw on our eight years experience in the trade to reassure you all the way through the buying process.
Once you have used our website to specify your car and options choices you will inevitably have questions you need answering.
That's why the final part of your sale will be finessed by one of our support team who will talk to you about warranty, about the lack of hidden charges, about our prices including delivery tax, about how your car will be delivered to your door, about the time you will have to wait for your car...
Buying from us with confidence
The buying process can be as laid-back or efficient as you desire. One example of the possible efficiency of this can be seen below:
Mrs West purchased a £45K BMW from us with £5K worth of options. The genuine timetable of her purchase is included below, drawn from our sales records.
11.05am Mrs West sets up a quote on our website.
11.15am Mrs West finalizes the specification and paid the deposit online.
11.18am Buyacar sends an order form to Mrs West by email.
11.21am Mrs West checks the order and confirms the specification is correct. She then signs the order form digitally.
11.24am Buyacar places the order with our BMW dealership
11.28am Confirmation is supplied by the dealership that the order is received and being processed
11.31am Confirmation is sent to Mrs West with further information regarding the final process and the date the car will be due to the dealership.
11.31am The order process is complete.
CONTINUE ON TO PART 4 >
Author: Ben Williams