Eight years' free roadside assistance on Vauxhall, Peugeot and Citroen 'EVs'

Electric car and plug-in hybrid buyers benefit from eight years' free roadside assistance with Vauxhall, Peugeot, Citroen and DS models

Christofer Lloyd
Aug 21, 2020

Vauxhall, Peugeot, Citroen and DS - Citroen's more upmarket division - are now offering eight years' free roadside assistance on all of their electric and plug-in hybrid cars, a move aiming to bring peace of mind to potential buyers.

For motorists wary about going electric, this offer should go some way towards mitigating fears of getting marooned in the middle of nowhere having run out of charge - whether that was ever a likely prospect or not. Check out the longest range electric cars here if the idea of running out of charge keeps you up at night.

While electric car sales are starting to ramp up in the UK, plug-in hybrid cars are still a novelty for many drivers. Widespread doubt remains as to whether electric cars can travel far enough per charge and whether this less established technology is as reliable as conventional petrol or diesel equivalents.

Used cars to be covered by roadside assistance

This move by Vauxhall, Peugeot, Citroen and DS - which together form Groupe PSA - means that those opting for a fully electric or plug-in hybrid vehicle get eight years - or 100,000 miles' worth - of roadside assistance included in the price of their car. That compares with just one year's cover for those choosing one of the brands' petrol or diesel models.

The eight-year period runs from the date an electric or plug-in vehicle is registered and can be transferred to subsequent owners in the same way a warranty can. Consequently, even those buying a five-year old used model in future and running it for three years before selling, will be fully covered as long as the overall mileage stays below 100,000, without having to pay extra for roadside assistance. So buyers in the used car market will want to keep an eye out for models from 2020 and beyond.

The roadside assistance package covers home and roadside repairs as well as roadside recovery. If the car can't be fixed at home or at the side of the road - depending on where you are when you encounter an issue - this package ensures the car is transported to the nearest authorised repairer, with onward travel provided for up to seven passengers to their final destination (within the UK).

Also covered is assistance for running out of fuel or charge, with electric car drivers either provided with a short charge at the roadside or taken to the nearest suitable chargepoint. Following this move, the free roadside assistance package runs for the same amount of time as the battery warranty on these electric or plug-in models.

'Electric and plug-in hybrid vehicles represent the fastest growing vehicle segment in the UK. With more buyers looking to make the switch, we hope this initiative will give first-time electric car buyers the peace of mind they’re looking for,' states Richard Dyson, Groupe PSA Parts and Service Director UK.


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