award-winning customer service

BuyaCar has been named best in the business for treating customers fairly, and our other reviews are pretty good too

BuyaCar team
Oct 31, 2018 has been named the best in the business at treating customers fairly at the 2018 car finance industry awards.

Judges made the award based on the personalised, clear advice offered to customers on the best car and finance package for their requirements.

The accolade is further recognition of the industry-leading customer service provided by BuyaCar, which is also rated “Excellent” by Trustpilot.

The winning entry highlighted the comprehensive training provided to ensure that customers are provided with honest and accurate advice, along with highly competitive finance rates. customer service

Customer service is at the heart of BuyaCar’s hassle-free service. Staff can provide all of the information and advice needed to find and buy your ideal car online without ever having to visit a dealership.

Hundreds of customers have rated their experience on Trustpilot, giving the site a top-ranking “Excellent” score.


The experience

  • Find your ideal car from over 50,000 that are currently available on the site
  • Apply for competitive low-rate finance in minutes
  • Delivery to your door
  • 14 day returns guarantee if you don’t love your car - a mileage limit and collection charges do apply

Any questions?

You can speak to a real person, on the phone in our London office by calling 0800 050 2333. Alternatively, you can send a message.

Our staff are experts in finding a great deal on the right car for you, and can advise on finance options that suit your circumstances.


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